Terms of sale

Scope

These terms govern sales made on this site between Romain Gendry ("we") and anyone buying for personal use ("you"). You accept them when you order; the version that applies is the one online on the date of your purchase.

The free guide is not a sale: it is not governed by these terms, but its use is covered by the "Intellectual property" clause of the legal notice.

Offers

Premium: one training program of your choice (by audience, level and number of sessions per week), the exercise videos and 1 free month of ROM Club.

Diet Book (nutrition) and Lifestyle Book (healthy habits) add-ons: digital books read online in the member area, in English, French and Portuguese. You can buy them with Premium, or separately later on if you already own Premium.

Ultra: one program of your choice, the videos, the Diet Book, the Lifestyle Book and 3 free months of ROM Club.

ROM Club: monthly subscription giving access to Romain's WhatsApp community (groups by language, a progress group, and Romain's announcements before anyone else).

The main features of each offer are shown on the offers page before you order.

Prices

Prices are set in US dollars and shown, taxes included, in the currency of your region (US dollar, euro, pound sterling, Canadian dollar, Australian dollar or Brazilian real), based on your country or chosen in the site’s “Region” selector; amounts in other currencies are converted from the US dollar price. The exact amount, including any tax that applies in your country, is shown before payment and on the invoice.

The price that applies is the one shown when you order.

Ordering

You choose your offer, program and add-ons, then check the summary. You are then taken to Stripe's secure payment page, where you accept these terms and request immediate access to the content before confirming payment.

Your order is final once the payment is accepted. You then receive a confirmation email with a link to your member area; if you don't have an account yet, one is created automatically with your email address.

Payment and invoice

Payments are processed by Stripe. We never have access to your full card details.

Stripe automatically issues an invoice and sends it to you by email, for every purchase and for every ROM Club renewal.

Access to the content

The content is available in your member area as soon as the payment is confirmed. An internet connection is required; the books are read online in the member area (only the free guide also exists as a PDF).

Access to the programs and books you bought has no set time limit: it is maintained for as long as the service is operated, whether or not you subscribe to the ROM Club.

Your account is personal: don't share it or pass on your sign-in links.

Right of withdrawal

The content is supplied in digital form and available immediately after payment. When you order, you expressly request this immediate supply and acknowledge that you thereby lose your right of withdrawal, in accordance with Article L221-28 13° of the French Consumer Code.

This request and waiver are collected through a mandatory checkbox on the payment page.

The ROM Club subscription is a service and follows different rules, described in the "ROM Club" section.

If you live outside the European Union, mandatory rules of your country of residence may give you additional rights; they then apply on top of these terms.

ROM Club

The ROM Club months included with Premium (1 month) and Ultra (3 months) are free, with no payment method required and no automatic renewal. You can take out the monthly subscription from your member area at any time: if you subscribe during a free period, the first payment is taken when it ends. The subscription renews every month until you cancel.

The paid subscription is a service. You have 14 days from subscribing to withdraw. When you subscribe, you expressly ask for the ROM Club to start right away: if you withdraw within that period, you only pay for the service provided up to your withdrawal, in proportion to the price (Article L221-25 of the French Consumer Code), and the rest is refunded. To withdraw, write to us at [email protected]. If you subscribed during a free period, nothing is owed until billing has started. The free months included with Premium and Ultra cost nothing, so no payment is involved.

While your access is active, the WhatsApp group links are shown in your member area. When the free or paid period ends, the links are no longer shown and you are removed from the groups. Joining a group means accepting WhatsApp's terms of service.

Code of conduct: respect everyone, no spam or advertising, don't share the invite links or the group content outside. Serious or repeated breaches may lead to access being withdrawn without a refund.

Cancellation and refunds

The ROM Club subscription has no minimum term. You can cancel at any time from your member area (Stripe billing portal). Cancellation takes effect at the end of the period already paid, with no pro-rata refund; you won't be charged again.

Deleting your account from your member area ends any running subscription immediately, with no refund for the current period, and removes access to all purchased content.

If an order is given a full refund or a payment is disputed with your bank, access to the content and ROM Club linked to that order is withdrawn.

Warranties and health warning

You benefit from the legal guarantee of conformity for digital content and services (Articles L224-25-12 et seq. of the French Consumer Code). If something is wrong (content you can't access, a file that won't open…), write to us: we will fix it within a reasonable time or, failing that, you can get a price reduction or cancel the contract.

The programs are sports training programs. They are not medical advice, a diagnosis or a treatment. Before you start, and whenever you are unsure, have a medical condition, an injury, are pregnant or feel pain, see a doctor.

Liability

You are responsible for how you perform the exercises: adjust the loads to your level, follow the technique shown in the videos and stop if you feel pain. Results vary from person to person and are not guaranteed.

We are not liable for interruptions caused by third-party services (WhatsApp, internet providers, video platforms) or for any use of the content that breaches these terms. Nothing in these terms limits the rights the law gives you as a consumer.

Personal data

The data collected when you order is processed as described in the privacy policy.

Governing law and disputes

If there's a problem, please contact us first at [email protected]: we always look for an amicable solution.

If we can't agree, you can use the consumer mediator free of charge: CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France — https://www.cm2c.net (saisine : https://www.cm2c.net/declarer-un-litige.php, [email protected]).

These terms are governed by French law, without depriving you of the protection of the mandatory rules of your country of residence. The competent courts are those designated by law.